Installation and commissioning
Set-up on your premises, connection to your facility’s network, calibration and a first measurement together on a real patient.
Service, training and procurement
The equipment is the start. Everything else is why you stay with us.
A device nobody knows how to use ends up in a cupboard. That is why every delivery comes with training, documentation and local service — no shipping equipment abroad for every small issue.
Service and technical support
Warranty and regular service
The manufacturer’s warranty, with the option to extend it. An annual service inspection and calibration on a schedule agreed in advance.
Loan device
While your device is being repaired, you get a loan unit so therapy doesn’t stop. Availability depends on your maintenance contract.
Remote support
Phone and screen sharing for questions about software, protocols and reports — without waiting for a technician to visit.
Consumables
Electrodes, belts, silicone covers, springs and spare parts kept in stock, delivered within a few days.
Software updates
Notice of new versions, compatibility checks and help with upgrading without losing historical measurements.
Training and professional events
Training is not a one-off presentation but a programme: basic training on delivery, an advanced workshop after a few months of use, and regular webinars with the manufacturers.
Basic on-site training
Fitting sensors, running protocols, reading reports. For the whole team, with your own patients.
Advanced workshop
Interpreting findings, custom protocols, integrating measurements into the therapy plan and documentation.
Webinars with manufacturers
Online sessions with clinical specialists from BTS and CUREosity, in English.
Upcoming dates
No dates announced at the moment
The schedule of workshops and webinars for the coming period is being prepared and will be published soon. Sign up for updates and we will let you know as soon as dates are confirmed.
Public procurement and EU projects
Paperwork is often a bigger obstacle than price.
Technical specifications
Neutrally written specifications for tender documents, without reference to a single manufacturer.
Conformity documentation
CE declarations, MDR classification, instructions for use and certificates of authorised representation.
Bids and framework agreements
Bids with delivery times, warranty and maintenance costs over the equipment’s lifetime.
Support with EU applications
Equipment descriptions and cost breakdowns for project applications, aligned with call deadlines.